KENT WIDE DELIVERY WITHIN 7-10 DAYS

FREQUENTLY ASKED QUESTIONS

WHERE CAN I SHOP IN PERSON?

Discover our beautiful collection of indoor and outdoor furniture by visiting our Maidstone shop, conveniently located in The Mall (opposite McDonald's). Whether you're looking for stylish home decor or durable outdoor furniture, we have something for every space.

Stay Updated on Our Latest Locations
Follow us on Instagram and Facebook to stay up to date with our latest collections and where we’ll be next! We frequently set up at local shopping centres like Hempstead Valley Shopping Centre and attend outdoor events such as the Kent Garden Show.

Why Shop With Us?

Stunning indoor and outdoor furniture collections

Quality products at competitive prices

Convenient in-store shopping experience in Maidstone

Regular pop-up locations for easy access to our range

Come visit us today at Love Home and Garden and find the perfect pieces to transform your home and outdoor space!

WHAT IS YOUR RETURN POLICY?

We want you to love your furniture. If for any reason you're not completely satisfied with your purchase, we offer an easy 30-day returns policy, subject to the conditions below.

Eligibility for Returns

- Within 30 days of delivery.
- Unused, in their original condition, and with all original packaging.

How to Request a Return

Please contact us via email or phone to arrange your return. We’ll guide you through the process and confirm the return address or collection method.

Exchanges

We’re happy to offer exchanges subject to stock availability. If your preferred item is unavailable, we can offer a refund (excluding original delivery costs).

Refunds

Refunds will be processed to your original payment method within 14 days of receiving the returned item.

Please note: Original delivery charges are non-refundable.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Damaged or Faulty Items

If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos so we can resolve the issue as quickly as possible.

WHY LOVE HOME & GARDEN

We are specialists in outdoor garden furniture

In stock items delivered within 7 business days

We are proud to have delivered over 5000+ orders within Kent and surrounding areas.

We deliver ourselves locally, ensuring every piece of furniture is looked after and delivered safely.

HOW DO I CONTACT YOU?

We’re here to help! Whether you have a question about our products, delivery, or anything else, feel free to reach out to us.

Get in Touch

Email Us – Use the form below to send us your enquiries, or email us directly at lovehomeandgardenuk@gmail.com

Call Our Customer Service Team – Our friendly team is available to assist you:

Monday - Friday: 10:00 AM – 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 10:30 AM – 4:00 PM

Phone Number: 07954 817344

Landline: 01622 691857 

We look forward to hearing from you!

  • Mich G.

    Customer service is brilliant. Quality of furniture very good. purchased an egg chair 2 years ago and still as it was when purchased. Had an amazing garden furniture set delivered today again very good quality. 100% recommend

    ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

  • Lisa T

    Ordered a double hanging chair on the Sunday, delivered on the Monday, packaged well, so comfy, great service! thank you so much

    ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

  • Julie A

    I’ve just had a round garden table dining set with 8 chairs delivered. They came well packaged service was excellent and they look fab. Would highly recommend

    ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

  • Lindsay H

    Lovely helpful staff great customer service and fantastically priced good quality furniture. would highly recommend

    ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

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